Within Malaysia:

• Standard Local Express Delivery
• GrabExpress/Lalamove for same-day delivery (Coming Soon)

Singapore:

• Express Delivery via Teleport

Delivery Timeframe:

For orders placed before 3pm, processing will be completed on the same day. Orders made after this time will be processed on the following business day.

Once your order is confirmed, local Express Delivery typically takes 1-3 working days for delivery. If you opt for the GrabExpress service, your parcel will be delivered within 2 hours of placing the order. International orders are expected to be shipped within 3-5 working days.

Order Tracking:

Rest assured, we'll keep you updated on your order's delivery status. An email with a tracking code will be sent to your inbox, allowing you to trace your package's journey at all times. In case you can't find it, remember to check your Junk Mail folder.

Same Day Delivery:

Our Same Day Delivery service, powered by GrabExpress, is exclusively available for customers residing in the Klang Valley. Your order will arrive within a mere 2 hours.

GrabExpress operates between 9am to 4pm every day, excluding Public Holidays.

Welcome to www.thearomatiqueperfumes.com (the “Site”). This Privacy Policy outlines how we collect, use, and share your personal information when you visit our site or make purchases from us.

Collecting Your Personal Information

When you access the Site, certain information about your device is automatically collected, such as your web browser details, IP address, and time zone. We also gather data about your interaction with the Site, including viewed web pages, products, referral sources, and engagement details. This automatically collected information is referred to as "Device Information."

We gather Device Information through these technologies:

• Cookies: These are data files placed on your device, often containing a unique identifier. Learn more about cookies and how to disable them at http://www.allaboutcookies.org.
• Log files: These track Site actions, capturing your IP address, browser type, ISP, and timestamps.
• Web beacons, tags, and pixels: These electronic files record your browsing actions on the Site.

Furthermore, when you place an order or attempt to do so, we collect specific information from you: your name, billing and shipping addresses, payment details (including credit card and QR Payment), email address, and phone number. This information is labeled "Order Information."

In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

How We Use Your Personal Information

The Order Information we collect is primarily used to fulfill your orders, including payment processing, shipping arrangements, and sending invoices and order confirmations. We also utilize Order Information to:

• Communicate with you
• Screen orders for potential fraud or risk
• Share information or advertising regarding our products and services, according to your preferences

Device Information aids in identifying potential risks or fraud, particularly via IP addresses, and helps us enhance and optimize our Site. It assists in generating analytics on customer interactions and engagement, and in evaluating the effectiveness of marketing campaigns.

Sharing Your Personal Information

For the purposes described above, we share your Personal Information with third parties. For instance, Shopify powers our online store - read about Shopify's data usage here: https://www.shopify.com/legal/privacy. Google Analytics helps us understand how customers use the Site: https://www.google.com/intl/en/policies/privacy/. You can opt out of Google Analytics at https://tools.google.com/dlpage/gaoptout.

We may also share Personal Information to comply with laws and regulations, respond to lawful requests, or protect our rights.

Opting Out of Behavioral Advertising

We use your Personal Information to provide targeted advertisements and marketing communications. Find out how targeted advertising works at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt out of this type of advertising through links like:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
• Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/

Your Rights

European residents can access, correct, update, or delete their Personal Information. Contact us for assistance. Note that we process information to fulfill contracts or legitimate business interests. Also, your data may be transferred outside Europe, including to Canada and the US.

Data Retention

We retain Order Information unless you request its deletion, allowing us to track your order history.

Changes

This privacy policy may be updated for operational, legal, or regulatory reasons.

Contact Us

For questions, complaints, or more information about our privacy practices, email us at enquiries@aromatiqueperfumes.com

We would love to hear from you. Please direct all questions, concerns, and ideas to hi@aromatiqueperfumes.com or you may contact us at 0169793669